How it works?

  • Set up a customized loyalty program for your business

    Retaining your customers is our priority. GrabLoyalty lets you create loyalty program as per your needs. Award points to your customers based on any denomination. From creating multiple slabs to give free products or discounts, to having different tiers we have got you covered. View the performance and change your loyalty program accordingly.

  • Create customer timeline as per your business need

    More than 75% of your revenue is driven by your loyal customers. We help you identify them. Customer timeline lets you classify your customers into five different categories to identify the churn rate of your business. It also gives you a detailed revenue composition based on these categories.

  • Engage with your customers on the go

    Building a continuous engagement is important in order to retain your customers. Engage your customers with exciting offers. Send customised SMS/Email to all your customers. Create custom filters to target your regulars or customers who have not visited in a while. View the campaign insights to identify the impact of the campaign on the audience.

  • Setup up a digital feedback system

    Customer’s loyalty is only towards a brand that evolves as per the customer’s needs. With GrabLoyalty, you can create customised feedback form to capture your customer’s response. Reach to your customers on a one on one basis. View the different categories of the feedback to identify the key performing sectors of your business.

  • Why just retain when you can also acquire new customers

    Create impressions to more new customers with the GrabLoyalty app. Make your business more visible by getting listed on our app. Publish deals to attract more customers. Stand out from your competitors with the nearby feature where all the app users are notified if they are near your business.